Service & Support
AMI Marine manages Electronics & Electrical Technicians and Engineers around the country, and in most Australian ports. AMI Marine have two distinct groups Electronics Service and Electrical/Mechanical Service Staff and Agents.
We have also established a network of International Service Agents to service our equipment in almost any location around the globe, with the support of our own Service Stations both in Australia and Singapore. Each Station has fully trained engineers and the highest quality test equipment calibrated to the latest schedule. AMI Marine is proudly a member and support the International Ship Electrical and Engineering Service Association (ISES) Limited.
The service stations are complimented by fully signed and contracted service agents both in Australia and around the world. Service agents have been fully vetted to provide complete service to the highest standards. AMI Marine can manage your service requirements wherever it may be.
Our service capabilities are another example of how AMI Marine goes ‘beyond the project’, providing ongoing service support to all our clients.
Service Offerings
Some of the services provided by AMI Marine are:
- Repairs,
- Installation,
- Project Management Technical,
- Design,
- Drawings,
- New Installation
- GMDSS Maintenance Contracts,
- GMDSS Radio Surveys,
- Warranty Support,
- Spare Parts,
- Special Manufacture,
- and many more.
Service Quality Assurance
The Service Division has the backing of the latest test equipment to support our products.
Our test equipment and systems are calibrated to NATA standards and always kept up to the highest standards. Our QA approved Technical Database and Equipment Database allows us to put our finger on any required information quickly, for any AMI Marine supplied equipment.
Our Service Division conforms to a rigid check system which ensures the customer is aware of the operational status, testing and condition of this equipment after installation or during maintenance checks over the life of the equipment.
For your service requirements contact: Service@amisales.com.au
Even though we do not like to think that any of our products, or projects, as having problems, in the off chance they do, a support manager is assigned to take care and track your problem through until it has been resolved.